Deposit of $100 (USD) per person is required upon confirmation of booking tour. You have peace of mind until 2 months before departure dates. At that point, we would require full prepayment only 60 days before departure for all services by money transfer or credit card payment with all bank transfer charges/ fees to be paid by the client.
The bank account name: LUXURY TRAVEL CO., LTD
The bank name: ANZ Bank, Hanoi BranchThe bank branch: Hanoi Branch
The International Banking Account Number: 6276881
Bank Swift Code: ANZB VNVX
The bank address: 14 Le Thai To Street, Hanoi , Vietnam
Website: www.anz.com/vietnam
All the tour packages on this website operate on a pre-payment basis. Payment can be made either using a major credit card as Visa, Mastercard and American Express Credit Card without credit card transaction fees.
– If you wish to pay us online on our secure server, please click here and fill in the form. After receiving your payment, we will issue you the hotel voucher and/or final confirmation itinerary, which can be sent to you by fax or e-mail.
Booking Amendment
Flexibility is our strongest point. You can amend your booking when it is made. Just contact us at [email protected] with your booking number. Our reservations team is glad to amend your booking accordingly.
Cancellation Policy
NON REFUNDABLE deposit of 10 USD US$ 100 upon tours services confirmation
Cancellations will be charged as follows:
+ 60 days before arrival: No cancellation charge. We Guarantee 100% Money Back
+ 30-59 days before arrival: 5% cancellation charge.
+ 15-29 days before arrival: 10%
+ 8-14 days before arrival: 40%
+ 7 days before arrival: 100 %
+ No show: 100%
Refund of Unused Services
+ No refund will be given for any unused service after the trip has commenced.